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Security & Protection

Privacy Policy

How we collect, use and protect your personal and medical information.

Last updated: August 2026

Travel Med is committed to protecting your personal and medical information. We adhere to rigorous security standards.

Medical Record Confidentiality

All teleconsultations and triage data are end-to-end encrypted. Your medical summaries are only accessible to the matching board-certified doctor during your consult window, in compliance with international patient data protections.

Information We Collect

We collect your shipping name, address, and email for package routing. Additionally, when using the symptom triager, we record details of symptoms to suggest the optimal physician. This information is never sold to third-party advertisers.

Security Infrastructure

Our databases utilize industrial AES-256 encryption. Session links expire immediately after consultation completions to protect unauthorized records access.

Questions about this policy?

Our team is happy to help.